How do you ensure the security and privacy of our sensitive employee and organizational data?
‍
We prioritize data protection and scalability, meeting and exceeding regulatory requirements for data, privacy, information security, and AI. Our defense-grade secure AI solution, Peregrine, protects sensitive data and communications with advanced security features. We ensure confidential information is protected with top safety principles and full regulatory compliance. All data used or generated with Peregrine is user-only accessible; files never leave your computer during processing.

How do you ensure the accuracy and fairness of your AI algorithms, and how do you address potential biases?

Our AI is built on a proprietary multi-agent workflow automation framework that mirrors the decision-making process of human experts. It meticulously documents assumptions, tradeoffs, and reasoning, generating transparent reports that reveal the logic behind each decision. This approach ensures our AI is both explainable and transparent, providing you with clear, factual insights backed by sources and logical processes.

What is the pricing structure for your platform, and what kind of ROI can we expect?

Our pricing is tailored to the specific solutions you choose. Self-service tool costs depend on their complexity and the scale of your organization. We offer significant discounts for strategic partners and large-scale engagements, often approaching our cost of goods sold (COGS) for compute resources as we recoup value through volume and consulting services. By leveraging AI to automate our analyst and associate workforce, we deliver comprehensive, high-value analyses faster and at a lower cost.

How long does it take to implement your platform, and how does it integrate with our existing systems?

Implementation timelines vary depending on the chosen solution and your specific needs. Our self-service AI tools can be deployed as software (depending on your vendor onboarding process and IT requirements) or as a service where we handle the setup for immediate use. For the latter, we often start with the service and onboard the software in parallel. Our comprehensive assessment and transformation projects typically take several weeks, primarily due to the time required to gather and validate data from your HRIS and other sources. However, once we have the necessary data, our AI-powered analyses are usually completed within a few days.

What kind of customer support do you offer, and how can we get help if we have questions or issues?
‍
‍We pride ourselves on providing exceptional customer support. You'll have access to dedicated support specialists via email, phone, and live chat, with prompt response times.

Can your platform be customized to meet our specific needs and organizational goals?

Absolutely. Our platform is highly configurable, and we offer a range of customizable solutions to address your unique needs. Whether you need to tailor our AI tools to your specific job architecture or develop a bespoke solution for a complex talent management challenge, our team of experts will work closely with you to ensure our platform aligns with your goals.